Before the installation phase, it is important that the client removes all objects from the surface of the countertop, removes the oven and fridge, and cleans the kitchen area. Any excessive cleaning that the installer ends up doing before doing the job will be added as additional charges. The installer has a lot of preparation and cleaning to do already, which takes the larger amount of time in the resurfacing process, so minimizing this time by pre-cleaning the area will allow the installer to finish faster and the countertop to be used sooner.
Removing the oven, fridge, and any other obstructions before the installer arrives is the customer’s responsibility. Some fridges have water lines connected to them and gas stoves will have gas lines attached. It is important for the customer to hire the appropriate tradespeople to remove or install these appliances beforehand. Stone Clone installers are not licensed plumbers or gas fitters, and their specialization is resurfacing. So, moving appliances is recommended to be done by the customer or tradesmen. Stone Clone will not be held responsible for any damaged appliances that are moved by our installers, and the installer can refuse to move any appliance or object if they choose. Therefore, it is extremely important for the client to remove these appliances beforehand.
The installer will be arriving on the scheduled time and date. At this time, all of the equipment will be loaded into the customer’s kitchen and surrounding area. This area will be masked off which will end up being off limits to the client for the length of the installation. The installer has 3 steps in preparation to follow:
- Initial Preparation
The installer removes any heavy dirt or grime with a scraper, heavy cleaner, and by sanding. Then, patching is done. Any seams, scratches, or chips are filled. The entire surface is then sanded and cleaned.
- Masking Preparation
Now, it is time to put down masking. Floors get covered, walls get set up, and masking around the surface is installed. This prevents overspray and allows the installer to work in a proper spray booth-type environment. The better the preparation; the better the finished result will be! It is important that the installer spends time prepping, as it is an important part of their job.
- Final Cleaning
After the initial preparation and masking, the installer needs to make sure that the surface is perfectly clean. This is why one more cleaning is done before the first coat.
Now that the countertop is completely prepared and cleaned, the installer can start spraying the material onto the countertop. The installation is done in 3 or 4 phases depending on what finish the customer wants. These phases of installation consist of the Primer Installation, Multi Fleck Installation, Top Coat Preparation, and Top Coat Installation. The smooth finish includes an extra step which is why the added cost is present.
- Primer Installation
The installer mixes the proper amount of epoxy primer for the countertop size. The first coat of primer can then be applied evenly across the countertop. Coats are continuously applied until the countertop is fully covered and ready for the multi color coating.
- Multi Fleck Installation
Once the primer dries and the installer has cleaned out the spray gun properly, the multi fleck coating can be applied. The surface is covered evenly which allows the initial color to begin appearing. At this stage, the color looks very dull, but it’s exciting to see the colors emerge.
- Top Coat Preparation
This step is only applicable if a smooth finish is the desired result. After the multi fleck dries, the installer lightly sands down the whole countertop reducing the high spots that the fleck coating created. This allows the top coat to spread evenly and consistently for a nice smooth finish.
- Top Coat Installation
Now, the topcoat is ready to be applied. This creates the shine that allows the end result to be comparable to stone countertops. This finish also gives the surface heat and scratch resistant qualities. The topcoat is mixed proportionally to the size of the countertop and is applied evenly. But, the desired finish depends on the speed and volume of the spray as well as many other variables.
Now, the countertop is looking great! The installer will then proceed to tear down all of the masking, clean out the gun, and put away all of the equipment. At this point, silicon, if needed, will be added in all of the corners of the countertop. After this, the remaining payment would be received, pictures taken, and lasting smile seen on the client’s face.
Reviews are very important to Stone Clone as it builds a trusted brand for potential customers. This is the next step and the most important step for the client to complete. After sending the client the final invoice in an email, included in that email are links for customers to review our services on Google and Homestars. Leaving reviews allows Stone Clone to put smiles on many customer’s faces, save people thousands of dollars, and help the environment a bit at a time by reducing landfill waste.